Email and account help in Monmouth
Locked out of your email, trouble with a social media account, or just need everything set up properly. We come to you and get it sorted.
Providers we work with
Messages disappearing, not coming through, or sitting stuck in the outbox. We find the cause and get your email working properly.
Forgotten password or locked out after too many attempts. We work through the recovery process and get you back in.
New email address or switching provider. We set it up on all your devices so everything works together.
Email works on the computer but not the phone, or the other way round. We get it set up and syncing correctly on everything.
Cannot get into Facebook, X, or another account. We work through the recovery steps and get you back in.
Trouble with your Google, Apple, Amazon, or any other online account. Login issues, security alerts, or account settings you cannot find.
Two-step login causing confusion or locking you out. We explain how it works and get it set up in a way that makes sense.
An inbox with thousands of unread emails or folders that make no sense. We help you get it under control.
Email and account
problems we fix
If your email or online accounts are causing you trouble in Monmouth, chances are we have seen it before.
Email setup, account access and recovery in Monmouth
Getting locked out of an email account or losing access to something important is stressful. We come out, work through the problem calmly, and get things back the way they should be.
Whether it is setting up a new email address, recovering an old account, or just getting email to work properly on your phone, we take care of it and explain what we are doing as we go.
We cover Monmouth and the surrounding area including Raglan, Usk, Tintern, Ross-on-Wye, Coleford, Skenfrith and Trellech.
Get in touch
Email, WhatsApp, or give us a call. Tell us what is going on and we will arrange a time to come out.
We come to you
We visit at a time that works for you and take a proper look at the problem.
Problem solved
We fix it, explain what was wrong, and make sure everything is working before we leave.
Pricing
You will always know the cost before any work begins.
Home visit
There is a visit charge plus the first hour. If we cannot fix the problem, there is no charge beyond the visit charge.
Remote support
Per hour, over the phone or video call. Many email and account problems can be sorted without a visit.
Questions people ask
Yes. Whether you use Gmail, Outlook, Yahoo, BT Mail, or any other provider, we can help with setup, problems, and account access.
We work through the account recovery process with you. As long as you have access to a recovery phone number or backup email, we can usually get you back in.
Yes. If you want your email to work on your computer, phone, and tablet, we set it up on all of them in one visit.
Yes. We check what has happened, secure the account, change the password, and make sure nothing else has been affected.
Yes. We can show you what to look out for, help you report anything suspicious, and make sure your account is set up safely.
We aim to get to you as soon as possible. Same day visits are available where we can fit them in. If not, we will always find the earliest appointment that suits you.
Email or account problems in Monmouth?
Get in touch and we will get it sorted.