Phone and tablet help in Monmouth
New set up, contacts to transfer, a forgotten password, or an app that will not behave. We come to you and get everything sorted.
Providers we work with
New iPhone or Android and not sure where to start. We set it up from scratch, your way, with everything in the right place.
Moving everything from your old phone to a new one, including contacts, photos, and messages, so nothing gets left behind.
Locked out of your account. We work through the recovery process with you and get you back in.
An app that crashes, will not open, or keeps asking you to update. We get to the bottom of it and sort it out.
Your phone getting sluggish or taking forever to do anything. We find what is slowing it down and free it up.
Emails not coming through, or trouble sending. We get your email set up correctly so it works every time.
"Storage almost full" warnings stopping you from using your phone. We free up space and show you how to keep on top of it.
iPad or Android tablet setup, updates, apps, or anything else. Everything we do for phones, we do for tablets too.
Common phone and
tablet problems we fix
If your phone or tablet is causing you trouble in Monmouth, chances are we have seen it before.
iPhone, Android and tablet fixes in Monmouth
Whether you have just got a new phone and need it set up, your tablet has been playing up, or you are locked out of your account, we come to you and work through it.
Phones and tablets cause more confusion than most tech, and that is completely understandable. We take our time, explain what we are doing, and make sure you feel confident using your device when we leave.
We cover Monmouth and the surrounding area including Raglan, Usk, Tintern, Ross-on-Wye, Coleford, Skenfrith and Trellech.
Get in touch
Email, WhatsApp, or give us a call. Tell us what is going on and we will arrange a time to come out.
We come to you
We visit at a time that works for you and take a proper look at the problem.
Problem solved
We fix it, explain what was wrong, and make sure everything is working before we leave.
Pricing
You will always know the cost before any work begins.
Home visit
The visit charge covers the first hour. If we cannot fix the problem, there is no charge beyond the visit charge.
Remote support
Per hour, over the phone or video call. Good for many common phone and app problems.
Questions people ask
Yes. Whether you have an iPhone, a Samsung, or any other Android phone, we can help. Same goes for iPads and Android tablets.
Yes. We move your contacts, photos, messages, and apps across so your new phone feels familiar straight away.
This is one of the most common things we help with. We work through the account recovery process with you to get you back in.
Almost never. Most phone and tablet problems can be sorted during the visit. We will always let you know if that is not the case.
Yes. Whether it is WhatsApp, Facebook, online banking, or anything else, we will walk you through it at your own pace.
We aim to get to you as soon as possible. Same day visits are available where we can fit them in. If not, we will always find the earliest appointment that suits you.
Phone or tablet problems in Monmouth?
Get in touch and we will get it sorted.