Scam and online safety help in Monmouth
Suspicious calls or emails, or simply need a VPN setting up? We can make sure you are safe, secure, and your privacy is protected.
Providers we work with
Someone claiming to be from Microsoft, HMRC, your bank, or a broadband provider. We help you understand what happened and make sure nothing has been compromised.
A message asking you to click a link, confirm details, or make a payment. We check it over and tell you whether it is genuine or a scam.
If you think you may have already given information or clicked something you should not have, we check your device and accounts straight away.
Making sure your email, banking, and social media accounts have strong passwords and the right security settings in place.
Getting antivirus or security software installed and running properly so your device has a layer of protection.
Understanding what information you are sharing online and how to tighten up your privacy settings on social media and other accounts.
A site that does not look right, or a warning from your browser you do not understand. We check it and let you know if it is safe.
We set up a VPN so your internet activity stays private, whether you are at home or using public wifi. Simple to use once it is in place.
Helping you understand the most common scams targeting people in your area so you know what to watch out for.
Common scams and
safety problems we help with
If something does not feel right, it is always worth getting it checked. We have seen most of them before.
Protecting Monmouth residents from scams and online threats
Scams targeting people online and over the phone are becoming more common and more convincing. If something does not feel right, trust that instinct and get in touch.
We come out, check your device and accounts, and make sure nothing has been compromised. We also take the time to show you what to watch out for, so you feel more confident next time.
For those who want an extra layer of privacy, we can also set up a VPN — keeping your browsing private at home or on public wifi, without any complicated setup on your end.
We cover Monmouth and the surrounding area including Raglan, Usk, Tintern, Ross-on-Wye, Coleford, Skenfrith and Trellech.
Get in touch
Email, WhatsApp, or give us a call. Tell us what happened and we will arrange a time to come out.
We come to you
We visit at a time that works for you, check things over thoroughly, and fix anything that needs fixing.
Peace of mind
We make sure everything is secure and explain what to look out for going forward.
Pricing
You will always know the cost before any work begins.
Home visit
There is a visit charge plus the first hour. If we cannot fix the problem, there is no charge beyond the visit charge.
Remote support
Per hour, over the phone or video call. Good for quick checks and account security that does not need a visit.
Questions people ask
Get in touch as soon as possible. We will check your device and accounts, help you change any passwords that may have been compromised, and contact your bank if needed.
There are common signs, but scammers are getting more convincing. If you are not sure, do not click anything and get in touch. We will check it for you.
Yes. We check your device for anything harmful, secure your accounts, and make sure no lasting damage has been done.
Windows and Mac both have built-in security that is decent, but we can check it is set up correctly and advise whether anything extra would help.
We do our best to prioritise urgent situations. If you think something has happened to your device or accounts, call us and we will do everything we can to get to you quickly.
Yes. We recommend a reputable VPN service, set it up on your device, and show you how to use it. It keeps your browsing private at home and on public wifi.
Yes. We cover Monmouth and the surrounding area including Raglan, Usk, Tintern, Ross-on-Wye, Coleford, Skenfrith and Trellech.
Worried about a scam or your online safety?
Get in touch and we will put your mind at rest.